Move Sales & Lettings are seeking an enthusiastic, motivated individual to join our Award-Winning team in our Cheltenham Branch. Move is the leading lettings & sales agency in the region, with continued year-on-year market growth, alongside incredibly high customer satisfaction.

This is a fantastic opportunity for someone to work in a fast-paced office, letting & selling properties in Cheltenham and surrounding areas. The team pride themselves on offering the best service to their clients and are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that’s ambitious, self-motivated and passionate about overall customer service.

You will be responsible for:

• Retention & acquisition of clients, applicants & your own ‘pipeline’.
• Maintaining records on our internal database.
• Handling enquiries generated from marketing, the internet, telephone and walk- ins, in a professional manner.
  
• Conducting viewings with prospective clients and following up on feedback from these
• Delivering against targets whilst conforming to compliance and continual improvement.
• Spotting business opportunities to help increase income, expand local market share and maximise cross selling with other departments.
• Execute business generation activities and ensuring sufficient pipeline business to meet regular targets.
• Maximising Branch profitability, working closely with the Branch team to ensure objectives are hit.
• Ensure companywide standards, processes and procedures are upheld.
• Supporting Line Manager in providing and updating statistics for weekly meeting.
• Supporting your Manager in compliance checking / ensuring legalities & company processes are correctly adhered to.
• The growth of the team around you.
• Delivering excellent customer service.
  
  Skills & Experience
• Experience working in the property industry, looking to accelerate your career.
• Good communicator.
• Demonstratable generation of new business in a target-driven environment.
• Outstanding customer care/customer service experience.
• Resilient, positive, organised, numerate and detail oriented.
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).
• You must be highly driven and enthusiastic, with a proven ability to build strong professional relationships with tenants and landlords, whilst also having a proven track record in closing deals.
  
  

Staff Benefits-

• 30 days annual leave, including bank holidays, with additional days earned for years of service.
• Your Birthday off
• An additional day of annual leave for length of service, one day per year served
• Longevity of service rewards/Bonus
• Corporate team building day
• Mortgage brokerage service paid for by Move*
• Mental Health Support
• Additional gifted annual leave during the month of your wedding
• Enhanced Parental Leave
• Work mobile phones & Laptop
• Competitive salary with uncapped commission and bonus structure.
• Ongoing professional development with regular company training.
• Use of pool car
• Industry qualifications and membership fees paid for
• Clear progression paths for career development
• Cycle to work scheme
• Pension
• Company events.

This is a unique opportunity for a driven individual to make an impact in a dynamic, high-performing team. If you’re ready to accelerate your career and be part of a fast-growing agency, apply today!

Salary £24,000-£35,000 Per Annum DOE

Monday-Friday 8.30 - 17.30
Two Saturdays per month