Move Sales & Lettings are seeking another enthusiastic, motivated individual to join our Award-Winning team in our Cheltenham Branch. Move is the leading lettings agency in the region, with continued year-on-year market growth, alongside incredibly high customer satisfaction.

This is a fantastic opportunity for someone to work in a fast-paced office, lettings properties in Cheltenham and surrounding areas. The team pride themselves on offering the best service to their landlords and tenants and they are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that’s ambitious, self-motivated and passionate about overall customer service.

In this role, you will be supporting one of our experienced property managers learning the role as you develop in the company. A great opportunity for someone looking to get into property! 

You will be responsible for:

- Productivity, efficiency, and retention of clients.

- Ensuring compliance, projects, implementing new processes and strategies and continual improvement.

-Maximising department profitability, working closely with your team to ensure objectives are hit.

-Maximising any opportunities.

- Ensuring both you and the team deliver excellent customer service.

- Working on your personal development.

-Role model effective and efficient communication within the branch and across the business.

-Contribute to the team discussions and development of company growth.

Skills and experience required to be a successful Property Manager -

• The drive to hold a qualification in Residential Property (Lettings)

• Demonstrable Administration experience

• Proven experience working within a team

• Outstanding customer care/customer service experience

• Resilient, positive, organised, numerate and detail-oriented

• Excellent verbal and written communication skills

• IT literate (MS Office, internet, email systems)

General Roles & Responsibilities

• Company meetings

• Attend and be involved in company meetings.

• Attend and partake in Department Meetings (Both weekly & Monthly)

• Ensure companywide standards, processes and procedures are upheld.

• Maintain the Staff standards for appearance, attitudes, and behaviours

• Ensure you achieve/exceed your personal and company targets

• Follow and partake in training and development

• Perform to a high standard in all aspects of your work

• Carry out / partake in business generation activities

• Accountability for your managed portfolio & ensure processes followed

• Achieve add-on services KPIs

• Following company processes from start to finish.

• Deliver company processes.

• Deliver Quality Standard

• Compliance checking/ensuring legalities & company processes are correctly adhered to.

Benefits-

• Competitive salary with uncapped commission and bonus structure

• 30 days annual leave including bank holidays (plus your birthday off!)

• Additional leave for long service, weddings, and other life events

• Clear progression path and regular performance reviews

• Fully funded industry qualifications and professional memberships

• Ongoing training and development

• Mental health support and access to company wellbeing initiatives

• Use of company pool car, phone, and laptop

• Cycle to work scheme

• Pension scheme

• Regular team events, incentives, and social activities

• A fun, ambitious team culture within a growing company

Salary £18,000-£28,000 Per Annum DOE

Monday-Friday 8.30 - 17.30