This is a fantastic opportunity for someone to work in a fast-paced office, lettings properties in Cheltenham, Gloucester and surrounding areas. The team pride themselves on offering the best service to their landlords and tenants, and they are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that’s ambitious, self-motivated and passionate about overall customer service.

You will be responsible for:

- Productivity, efficiency, and retention of clients.

- Ensuring compliance, projects, implementing new processes and strategies and continual improvement.

-Maximising any opportunities.

- Ensuring both you and the team deliver excellent customer service.

- Working on your personal development.

-Role model effective and efficient communication within the branch and across the business.

-Contribute to the team discussions and development of company growth.

Skills and experience required to be a successful Trainee Property Manager -

• Experience in property would be an advantage but is not essential, we are looking for someone who wants to accelerate their career

• Demonstrable Administration experience

• Proven experience working within a team

• Outstanding customer care/customer service experience

• Resilient, positive, organised, numerate and detail-oriented

• Excellent verbal and written communication skills

• IT literate (MS Office, internet, email systems)

General Roles & Responsibilities

• Company meetings

• Attend and be involved in company meetings.

• Attend and partake in Department Meetings (Both weekly & Monthly)

• Ensure companywide standards, processes and procedures are upheld.

• Maintain the Staff standards for appearance, attitudes, and behaviours

• Ensure you achieve/exceed your personal and company targets

• Follow and partake in training and development

• Perform to a high standard in all aspects of your work

• Accountability for your managed portfolio & ensure processes followed
  

• Achieve add-on services KPIs

• Following company processes from start to finish.

• Deliver company processes.

• Deliver Quality Standard

• Compliance checking/ensuring legalities & company processes are correctly adhered to.

Staff Benefits-

• 30 days annual leave, including bank holidays, with additional days earned for years of service.

• Your Birthday off

• An additional day of annual leave for length of service, one day per year served

• Longevity of service rewards/Bonus

• Corporate team building day

• Mortgage brokerage service paid for by Move*

• Mental Health Support

• Additional gifted annual leave during the month of your wedding

• Enhanced Parental Leave

• Work mobile phones & Laptop

• Competitive salary with uncapped commission and bonus structure.

• Ongoing professional development with regular company training.

• Use of pool car

• Industry qualifications and membership fees paid for

• Clear progression paths for career development

• Cycle to work scheme

• Pension

• Company events.

This is a unique opportunity for a driven individual to make an impact in a dynamic, high-performing team. If you’re ready to accelerate your career and be part of a fast-growing agency, apply today!

Salary £23,000-£28,000 Per Annum DOE

Monday-Friday 8.30 - 17.30